Q: WHICH COUNTRIES DO YOU SHIP TO?
For retail purchases, we only ship to Malaysia at the moment.
Q: WHAT ARE THE SHIPPING CHARGES?
All shipping charges will be calculated automatically at the Checkout based on your total order amount and your shipping address.
For Peninsular Malaysia, the postage fee imposed would be RM6, whereas for East Malaysia, the postage fee would be RM16.
However, We do offer FREE SHIPPING on all orders within Peninsular Malaysia and East Malaysia above RM200 in a single receipt.
Q: WHICH COURIER COMPANY DO YOU USE?
We use various courier services to ensure your parcels arrive at the fastest speed. Tracking numbers will be provided to you in your email inbox registered once your order is ready to be shipped!
Q: WHEN WILL I RECEIVE MY PARCEL?
All orders will be processed and delivered within 3 working days except for carts which contain pre-order items. We will contact you if there is a delay in the processing of your order. For pre-order items, your order will take at least 14-21 days to fulfill as stated in the product page prior to adding to cart.
Q: WHERE CAN I FIND MY TRACKING NUMBER?
You will receive an email into your inbox with the tracking number and tracking URL after your order has been confirmed and processed.